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Our Services

Comprehensive Support for Every Need

We offer personalized aged care services designed to maintain independence, dignity and quality of life.

Daily Support Living

Assistance with personal care, meal preparation and daily routines to help maintain independence at home.

Transport and Outings

Safe, comfortable transportation to appointments, social activities and community events.

Holiday Respite

Temporary care solutions allowing family caregivers to recharge while loved ones receive quality support.

Water Aerobics

Therapeutic aquatic exercises to improve mobility, strength and wellbeing in a social setting.

Physiotherapy

Personalized mobility and pain management programs from qualified therapists.

Shopping and errand services

Assistance with groceries, pharmacy visits and other essential outings.

Mobility and supportive aids

Equipment recommendations and training for safer movement at home.

Home and garden maintenance

Light gardening, home repairs and seasonal upkeep assistance.

Cleaning and laundry assistance

Help with household chores to maintain a clean, comfortable living environment.

Nursing and allied health services

Professional medical care including wound care, medication management and health monitoring.

Social interaction activities (movie dats, high tea, bus trips, park outings)

Engaging outings including movie days, high tea, bus trips and park visits to stay connected.

testimonial

Hear From Families We’ve Supported

Hear from Our Happy Families

“The carers are kind, respectful, and truly care about my mum’s well-being.”

Maria Lourdes G. – Daughter of the client

“I feel so at ease knowing Dad is in such good hands.”

David M. – Son of client

“Wonderful staff and excellent support services.”

Debbie P. – Family representative

“The team treats my grandmother like family.”

Enrique S. – Grandson

“Great communication and very responsive.”

Karen W. – Daughter and primary career

“I couldn’t have asked for a better place for my parents.”

Elena R. – Daughter of the Client

“Warm, welcoming, and professional.”

Maylene D - Client

“They helped us through every step with compassion.”

Paul D. – Client

“The best care service we’ve encountered.”

Vicky D. - Client

“Friendly staff and a genuine commitment to care.”

Felicidad C. - Client

“My father looks forward to their visits every week!”

Arthur L. – Son of Long-time client

“They go above and beyond for their clients.”

George N. – Brother of client

“From the moment we connected with Inccare, we felt supported. The care coordinator took time to understand my mother’s needs and preferences. Every staff member we’ve met has shown true compassion and professionalism.”

Leticia E. – Wife of client

“Transitioning to aged care was overwhelming, but the team made it smooth. They provided guidance with funding applications, care planning, and emotional support — all with patience and clarity.”

Rowena U. – Daughter of the client

“It’s the little things that matter most. Whether it's helping Mum with her knitting group or remembering her favourite cup of tea, they make her feel seen and valued.”

Riza M. – daughter of the Client

“We’ve tried several services before, but none compare. The respect and dignity they show to my dad is something I’ll always be grateful for.”

Antonio M. – Son of client

“The staff are incredibly trained and patient. Even when my uncle gets confused or agitated, they respond calmly and professionally. That makes all the difference.”

Jerome N. – Nephew

“The care staff are not just carers – they’ve become friends to my mum. She lights up when they arrive, and that brings me so much peace.”

Fatima L. – Daughter of the client

“What stood out was how they involved us in every decision. They always kept us updated, respected our concerns, and created a plan that truly worked for our family.”

Nguyen T. – Son of client

“My grandmother receives both personal and domestic support, and we’ve noticed such a positive shift in her mood and energy. The team genuinely cares, and it shows in every interaction.”

Merly S. – Granddaughter

“We had no idea how to apply for Home Care Package funding. Inccare not only helped us apply but also advocated on our behalf. We’re now receiving the care Dad needs and deserves.”

Ronald C. – Son of the client

“The nurses and support staff are consistently punctual, attentive, and kind. They treat my mother as an individual – not just another client.”

Estella R. – Daughter of the client

“During a difficult health period, the team acted swiftly, updated my care plan, and coordinated with my GP. Their responsiveness and attention prevented a hospital admission.”

Mary Anne - Client

“Living overseas, I was worried about my parents. But the regular updates, video check-ins, and transparent care reporting have given me total peace of mind.”

Brian C. – Son of the client

“As a retired nurse, I have high standards – and I can honestly say this service delivers outstanding care. Professional, compassionate, and always client-centred.”

James T. – Retired nurse & client